Topic Category: Essentials

Organizational accessibility work should start from a strong foundation of knowledge and be created with authentic representation from the disability community.

This section of The Hub will help you prepare and establish a strong foundation from which all your accessibility work can grow and thrive. This foundation includes your organizational values, mindsets, and approaches relating to disability, informed by a deep understanding of disability history and culture. It also relies on understanding access as a shared responsibility that isn’t dependent on a single person, program, or department but instead, is integrated throughout every aspect of the organization.

The ways in which you and your team value, understand, think about, and center people with disabilities will directly inform and impact how your organization’s systems, policies, protocols, and procedures are developed and actualized. These actions impact the experience of not only external audiences and patrons, but also your own staff, leadership, and artists, contributing to authentic representation of people with disabilities within your organization. When your foundation is sturdy and sound, there is no limit to what you can build.

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  • Essentials

Accessibility Coordinator

An accessibility coordinator leads an organization’s efforts to ensure legal compliance and foster inclusion for people with disabilities by coordinating accommodations, advising on policies, and serving as a liaison with the community.
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  • Essentials

Budgeting for Accessibility

Budgeting for accessibility reflects an organization's commitment to inclusivity and equity by integrating accessibility expenses into routine operations, which ensures sufficient institutional resources for meaningful and sustainable change.
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  • Essentials

Centering the Disability Community

Disability work should be led by people with disabilities, since centering disabled perspectives in all planning and decision-making can foster greater trust, representation, and intersectional approaches to access.
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  • Essentials

Defining Disability

Advocates and activists continue to expand our definition of disability beyond mere legal protections and services, urging others to view disability as a natural part of human diversity, culture, and identity.
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  • Essentials

Disability History, Culture, and Justice

Understanding disability history, culture, and justice are essential for appreciating disabled people's rich identity and ongoing struggle for equal rights, as well as for encouraging cultural organizations to foster greater inclusivity.
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  • Essentials

Employment of People with Disabilities

When organizations hire people with disabilities across all levels of staffing, they benefit from a diverse workforce that brings valuable perspectives and talents, even when this means that all employment practices must be reshaped with accessibility and equity in mind.
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  • Essentials

Grievance Procedures

Clear and effective grievance procedures are essential for resolving disability discrimination complaints fairly and promptly, since they uphold the rights of individuals with disabilities and ensure an organization’s compliance with ADA and Section 504 requirements.
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  • Essentials

Inclusive Emergency Preparedness

Creating an inclusive emergency and evacuation plan for people with disabilities involves proactive assessment, clear procedures, inclusive training, and collaboration with local responders to ensure accessibility during all prospective emergencies.
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  • Essentials

Legal Requirements and Responsibilities

As a cultural organization, you will need to comply with legal requirements and responsibilities related to space, policies, practices, employment, website, and communication.
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  • Essentials

Self-evaluation and Transition Plan

Evaluating your organization's accessibility performance and creating a transition plan can be critical for identifying areas for growth and improvement.
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  • Essentials

Staff Training

Effective staff training is essential for fostering a culture of accessibility, since it helps educate staff on disability laws, best practices, and inclusive approaches, while also promoting ongoing professional development and dismantling ableism.
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